Grievance mechanisms

The company uses a group-wide whistleblowing reporting channel, which is provided by an external partner. The channel is a tool for Stockmann’s own employees, as well as for business partners and other stakeholders, to anonymously report any suspected or detected violations of the Code of Conduct or other corporate policies using the channel. Stockmann’s employees also have the possibility to report any suspicions to their supervisor, their unit’s security manager, the company management, the legal department, or the Group’s Internal Audit. All whistleblowing reports and discussions are treated seriously and handled confidentially. All incidents are reported to the Head of Internal Audit and to the Director of Legal Affairs.