Code of Conduct

Lindex Group strives to achieve profitable business operations with a long-term view by acting ethically and responsibly in matters related to people, the economy, society and the environment. Commitment to responsible operations forms a core part of Lindex Group’s values and daily ways of working. This Code of Conduct, Lindex Group’s values and management practices form a framework for the company’s procedures and efforts to promote a sustainable future.

Lindex Group’s Code of Conduct defines ways of working for all employees and management staff without exception. Lindex Group also requires its goods suppliers and other partners to follow the principles of this Code of Conduct. Lindex Group’s Code of Conduct is supplemented by more detailed rules and guidelines approved by the Group and its subsidiaries. Such rules and guidelines may not contradict Lindex Group’s Code of Conduct.

Lindex Group operates in a highly ethical manner, complying with international and national laws and regulations valid at any time in the countries in which it operates. Such laws and regulations include legislation on securities markets, competition, consumers, marketing, product liability, employment, the environment, privacy and equality. In its business operations, Lindex Group strives to exceed the minimum requirements stipulated by laws, regulations or conventions.

Lindex Group’s operations are also guided by international treaties and recommendations, such as the UN’s Universal Declaration of Human Rights and Convention on the Rights of the Child, the ILO’s Declaration on Fundamental Principles and Rights at Work and the OECD Guidelines for Multinational Enterprises. Lindex Group is committed to the UN’s Global Compact initiative, and in accordance with this promotes human rights, labour rights, environmental protection and anti-corruption measures.

Lindex Group respects the rights of the consumer and engages in responsible marketing. Products sold must fulfill the quality, environmental and product safety requirements set for them at any given time. Lindex Group complies with valid competition legislation in its operations and promotes free competition in its sector. Commercial aims and results are achieved by acting responsibly.

Lindex Group and its employees respect the privacy and the inviolability of the rights of its customers and other stakeholders.

Lindex Group treats all of its employees fairly and equally. Employees are paid fair compensation for their work, and their personal and professional growth and development is encouraged. Lindex Group encourages its employees to look after their wellbeing and provides them with safe working conditions. Lindex Group does not accept child or forced labour in any shape or form and requires its suppliers to abide by this principle. Lindex Group does not accept any treatment or any working conditions that contradict international treaties or accepted international conventions.

Lindex Group takes environmental aspects into consideration in the management and development of its business operations. Lindex Group complies with valid environmental legislation and requires the same from its partners. Lindex Group is committed to following the principles of sustainable development in all of its business operations. Lindex Group acknowledges the environmental impacts of its business operations and strives to pre-empt the adverse effects of its operations on the environment by reducing emissions, increasing the efficiency of energy and water consumption and carrying out waste sorting and recycling. Compliance with the environmental system is monitored, and audits are used to assess whether environmental targets are achieved.

Lindex Group’s employees and management act in the best interests of the company and avoid any conflicts of interest. Lindex Group’s principle is to carry out transparent and responsible operations.

Lindex Group’s employees, management and partners may not request, accept or offer corporate gifts, bribes or any other financial benefits. Reasonable corporate gifts and hospitality involved in normal business operations are permitted, as defined in more detail in separate guidelines.

Lindex Group’s employees, management and partners shall not offer illegal payments to the authorities or other parties in order to promote or maintain business operations.

Lindex Group’s employees may not take advantage of the company’s internal information, their position or any opportunities arising from these for their own benefit. The company’s property is to be used solely for the company’s business operations.

Lindex Group’s Code of Conduct is intended to assist in decision-making and the resolution of potential problem situations. Its purpose is to make Lindex Group’s operating practices clearer and more consistent and to provide the staff with a uniform way of working responsibly around the world.

Lindex Group requires all of its employees, Group companies and partners to comply with this Code of Conduct irrespective of the country in which they operate. Employees are trained in matters related to the Code of Conduct and encouraged to contact their supervisor when the best course of action is unclear. Employees must report any violation or suspected abuse of the Code of Conduct to their supervisor, the company management, the Group’s Internal Audit or via the Lindex Group whistleblowing channel, which enables anonymous reporting. All reports will be investigated confidentially.