Stockmann launches a digital acceleration project – in search of new digital experts
Increasing e-commerce and reinforcing the multi-channel approach are at the core of Stockmann's rapidly progressing turnaround. Stockmann is focusing on increasing digital know-how and is looking for approximately 30–40 digital experts to fill new positions.
Over the past two years, Stockmann has been renewing its digital foundations and developing digital tools. Sales assistants at all department stores now have tablet computers, the stockmann.com and hullutpaivat.com online store platforms have been updated, data management has been moved to the cloud, the customer management system has been modernised, and new alternatives have been introduced for mobile payment.
E-commerce is Stockmann's fastest-growing sales channel. For example, the updated Hullut Päivät online store became the second largest sales unit in the campaign in 2017 after the Helsinki city centre department store. New openings for digital thinkers Stockmann will move forward in the implementation of its digital strategy and increase the speed by launching a digital acceleration project in 2018. In the first stage of the project, the focus will be on strengthening digital expertise, which means Stockmann is looking for dozens of builders of the future trade both technical and commercial roles.
”The ongoing digital journey will offer interesting projects and challenges. Technology creates the opportunity, but people are responsible for making the change. Our digital growth story will create plenty of new jobs and opportunities for strong digital experts,” says Stockmann's Chief Information Officer Petteri Naulapää.
Excellent customer experience in omnichannel trading
As technology and competition continue to evolve at an accelerating speed, Stockmann will markedly increase its investments in omnichannel business to strengthen its competitiveness.
“Stockmann is known for its high-quality selection and superb customer service in its department stores. We wish to bring the very same experience to the multi-channel business by focusing on the opportunities offered by the digital world. We believe in the strong union of the bricks-and-mortar and the online stores as well as in building an excellent, omnichannel customer experience,” says Stockmann's CCO Anna Salmi.
The application processes for the new jobs will be launched step by step in the spring and in the summer. See all available vacancies.
Petteri Naulapää, Chief Information Officer, tel. +358 9 121 5377
Anna Salmi, Chief Customer Officer, tel.+ 358 9 121 9459